Tracking basics
UTM naming conventions: a simple system a small team will actually follow
Most tracking problems are not technical. They are naming problems. One person writes Facebook, another writes fb, a third writes facebook.com, and six months later nobody can add the numbers up. This guide gives you a naming system short enough to fit on one page and simple enough that people actually use it.
Why naming systems usually fail
Big organisations write long naming documents with dozens of rules. Small teams copy them, nobody reads them, and the old habits return within a month. A system for a small team has to survive three things:
- Busy days. If building a link takes more than a minute, people skip the rules.
- New people. A volunteer or freelancer should be able to follow it without a training session.
- Memory. In a year you will need to understand what
spring-ameant. Names must explain themselves.
So the aim is not a perfect taxonomy. It is a handful of rules that cover most links, written down in one place.
The five rules
1. Lower case, always
Analytics tools treat Email and email as different values, so they show up as separate rows that you have to add together by hand. Lower case everywhere removes that problem completely, and nobody has to remember which words get a capital.
2. Hyphens between words, no spaces
Spaces turn into %20 or + in links, which is ugly and easy to get wrong when someone retypes a value. Use hyphens: winter-appeal, not winter appeal or winter_appeal. Pick one separator and use it everywhere; hyphens are the easiest to read.
3. Source and medium come from a fixed list
These are the two values people improvise most, and the two that matter most for how GA4 groups your traffic. Do not let anyone invent them on the spot. Keep a short list of approved values and add to it deliberately, not by accident.
4. Campaign names follow one pattern
A pattern makes campaigns sort neatly and tells you roughly when something ran. A pattern that works well for small teams:
year-month-campaign-name-audience
For example 2026-11-winter-appeal-donors or 2026-03-open-day-families. The date at the front means your reports list campaigns in order, and the audience at the end is optional; leave it off if you only have one.
5. One campaign value across every channel
This is the rule people break most often. The newsletter link, the Instagram post and the poster QR code for the same appeal should all use the same campaign value. The differences between them belong in source, medium and content. If each channel gets its own campaign name, you can no longer see the appeal's total in one row.
Your one-page naming sheet
Write the rules and approved values on a single page, in a shared document everyone can open. Here is a starting version you can copy and adapt.
| Parameter | Rule | Approved values or pattern |
|---|---|---|
utm_source | The platform or sender | facebook, instagram, linkedin, tiktok, youtube, newsletter, whatsapp, partner-name |
utm_medium | The type of channel | social, paid_social, email, cpc, referral, sms, qr |
utm_campaign | Same value on every channel | year-month-name, optional -audience |
utm_content | Which version or placement | Short description: header-button, story, poster-a3, video-30s |
utm_term | Paid search keyword only | Leave empty unless you tag paid search by hand |
Underneath the table, add two lines: who looks after the list, and how to ask for a new value. That is the whole document.
A worked example
A small arts organisation is promoting a November exhibition. Using the sheet, their links look like this:
https://example.org/exhibition?utm_source=newsletter&utm_medium=email&utm_campaign=2026-11-winter-exhibition&utm_content=main-button
https://example.org/exhibition?utm_source=instagram&utm_medium=social&utm_campaign=2026-11-winter-exhibition&utm_content=story
https://example.org/exhibition?utm_source=poster&utm_medium=qr&utm_campaign=2026-11-winter-exhibition&utm_content=library-noticeboard
In GA4 they can filter on the campaign 2026-11-winter-exhibition and see every visit in one place. Switching to source and medium shows which channel did the work, and content shows that the library poster outperformed the one in the café, or did not.
What about the old mess?
You do not need to fix historic data. Start the new rules from a clear date, note that date in your naming sheet, and compare like with like from then on. Trying to rename the past usually costs more time than it saves.
Content and term: the optional extras
utm_content is the most useful optional parameter for small teams. Use it whenever one campaign has several links in the same channel: two buttons in a newsletter, a story and a post on the same day, posters in different places. Keep the values short and descriptive. You are writing a label for your future self, not a code.
utm_term was designed for paid search keywords. If you run Google Ads with auto-tagging switched on, you usually do not need it at all. Leave it empty rather than filling it with something else, so it keeps its meaning.
Making it stick
A naming sheet only works if building a link the right way is easier than building it the wrong way. A few habits help:
- Use a builder, not a keyboard. A tool that fills source and medium from a list removes most mistakes before they happen. The UTM Builder sets both for each platform, and the Name Generator turns a few plain words into a campaign value in the right pattern.
- Log every link. Keep a simple campaign log so anyone can see what a link was for. See Keeping a campaign log your team will actually use.
- Check before sending. Paste the finished link into the UTM Reader. It takes seconds and catches typos such as
utm_soruce, which analytics tools simply ignore. - Review once a month. Look at your source and medium report for anything not on the list, and either add it properly or correct the habit that produced it.
Quick checklist
- Everything lower case, hyphens between words.
- Source and medium only from the approved list.
- Campaign follows the pattern and stays the same across channels.
- Content describes the version or placement when there is more than one.
- Every link checked and logged before it goes out.
If you follow those five lines, your reports will stay readable even as people come and go. For common ways these rules get broken and how each one shows up in GA4, read Common UTM mistakes.